Shipping Time -- Most orders placed Sunday through Thursday will usually ship
within 24-72 hours, provided the product ordered is in stock and delivery
service is available. Orders placed on Fridays may not ship until the following
Monday due to limited shipping and processing availability on Saturday
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by cloudsvapors.com or other parties only as an estimate. We encourage you to order in a timely matter to avoid delays caused by shipping or product availability.
Priority/Ground Shipping is a expedited service from USPS/Fedex. It does not expedite the processing of your order. All order are packed and shipped in the order they are received.
Customs, Duties, VAT(Value-added tax) Some countries will impose fees and taxes on shipments. These fees are not included in the shipping fee you pay at cloudsvapors.com and are additional fees charged by your country or carrier. These fees are your responsibility to pay as we have no control over what is charged or how to pay them.
Missing and Delayed shipments We try and ship packages as quickly
as possible from our warehouse location but once the package leaves our
facility, we have no control over: how the carrier routes the package, delays
caused by customs or lost packages. We can work with you to help resolve issues
AFTER you have called the carrier to find out as much information about the
delay as possible. USPS does not provide tracking information for First Class
parcels to international destinations.
cloudsvapors.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state, a 8.25% Sales Tax will be charged and collected on all sales in the state of Texas. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, cloudsvapors.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our online Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our online Store shall immediately issue a credit to your credit card for the incorrect amount.
Shipping charges are applied to your credit card at the time of shipping; Rates are those of the USPS/FedEx for Priority/Ground and upon request, Express delivery.